FAQs document shredder
Please check if the light barrier in the insertion shaft is dusty. You can clean this using a soft cloth, a dry brush or with compressed air. While doing this, please also check if the sensor in the autofeed unit is blocked or dirty. This is about 3 cm to the right of the feeder rollers in the paper cartridge. If the error cannot be solved by the described procedure, please contact our customer service.