FAQs document shredder

The machine does not start when paper is fed in.

Please check that the safety element on the insertion slot is engaged. The machine switches off when pressure is applied to the safety element. Press the safety element downwards until it engages. If the safety element is engaged, please check that the upper part is properly seated on the collecting container. If the machine is overloaded, allow it to cool down for about 30 minutes. The machine should then work again. If the error cannot be solved by the described procedure, please contact our customer service.

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