FAQs document shredder
HSM SECURIO C14
HSM SECURIO C16
HSM SECURIO C18
HSM SECURIO B22
HSM SECURIO B24
HSM SECURIO B26
HSM SECURIO B32
HSM SECURIO B34
HSM SECURIO B35
HSM SECURIO P36i
HSM SECURIO P40i
HSM SECURIO P44i
HSM SECURIO AF150
HSM SECURIO AF300
HSM SECURIO AF500
HSM Pure 120
HSM Pure 220
HSM Pure 320
HSM Pure 420
HSM Pure 530
HSM Pure 630
HSM Pure 740
HSM Pure 830
HSM shredstar S5
HSM shredstar S10
HSM shredstar X5
HSM shredstar X6pro
HSM shredstar X8
HSM shredstar X10
HSM shredstar X13
HSM shredstar X15
HSM Multishred
HSM Classic 70.2
HSM Classic 80.2
HSM Classic 90.2
HSM Classic 102.2
HSM Classic 104.3
HSM Classic 105.3
HSM Classic 108.2
HSM Classic 125.2
HSM Classic 225.2
HSM Classic 386.2
HSM Classic 390.3
HSM Classic 411.2
HSM Classic 412.2
HSM Classic 450.2
A paper jam occurred during shredding.
If a paper jam occurred, pressing the "R" key can reverse the paper. If this does not remove the paper jam, soften the blockage with plenty of special cutting block oil for about 60 minutes. The paper can then be pressed down using a thin piece of cardboard. Please ensure that you machine is switched on while pressing down so that the engine can provide support in removing the blockage. If the paper jam cannot be removed by the described procedure, please contact our customer service.
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