FAQs document shredder
There is a paper jam in the autofeed cartridge. The document shredder stops after about 2 minutes if the light barrier on the paper feed is not covered. Please remove the blockage and also the paper clips and staples from the paper. Please remember that the autofeed cartridge may only shred non-stapled and non-creased paper. If this does not remove the error, please contact our customer service.